Help Functions

Created on: 
Nov 15 2019

Online Processing

Mainframe Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

What are help functions?

Help functions are pages that have basic information for the field, page or process that they are accessed from. These pages may also include a list of frequently asked questions.

Online Processing

What pages in ACES.online have help functions?

You can access help functions from the following pages in ACES.online:

  • Spenddown
  • Spenddown Medical Expenses
  • Vehicle/Vessel Search
  • Add a Person
  • Add a Program

How do I access the help functions in ACES.online?

For pages that include help functions, one of the following links display:

  • Help link in the page header in the upper right hand corner.
  • Help link on the ride side of the grey section heading line.
  • Need Help? link in the upper right hand corner of a pop up window.

Click the [appropriate link] and an ACES.online Help window opens.

For a list of pages with additional help see: What pages in ACES.online have help functions?

How do I access help functions in ACES 3G?

To access help functions in ACES 3G:

  1. Click the Help link aces 3g help  in the upper right hand corner of any page in ACES 3G.
  2. From the Online Case Actions Help Index page click the appropriate page from the Page Descriptions list.
  3. Click Back to Online Case Actions Help Index Page to select a different topic.
  4. Click the Close Window button to exit ACES.online Help.
Note: You can access the ACES User Manual or ACES Information Center by clicking the link in the upper right hand corner of any ACES.online Help page.

Mainframe Processing

What is F1 help?

F1 help is a Help screen that displays all valid values for the selected data entry field in ACES Mainframe.

How do I access the F1 Help screen in ACES Mainframe?

To access the F1 Help screen in ACES Mainframe do the following:

  1. Click within the desired data entry field so that the cursor is blinking in that field.
  2. Select the <F1> key.

To exit the help session and return to the previous screen select the <F3> key.

What is F2 help?

F2 help is a Help screen that displays information about the entire screen you are currently viewing in ACES Mainframe.

How do I access the F2 Help screen in ACES Mainframe?

To display additional information about any screen within ACES Mainframe select the <F2> key.

To exit the help session and return to the previous screen select the <F3> key.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.