Split Client IDs

Created on: 
Nov 08 2019

Mainframe Processing

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.

 Who can complete a client ID split?

Workers with unit type 06, 09, 10, 17, 19, 76, 86, or 99 can complete a client ID split.

 When should I split client IDs?

Split client IDs when more than one client has been assigned the same client ID.

EXAMPLE: Jane Doe, CLID 7777777, is known to ACES, but not currently active. Janet Doe (with same date of birth as Jane) applies for benefits. Worker incorrectly selects Jane Doe’s CLID 7777777 as the client ID for Janet Doe. The worker then changes Jane’s DEM1 screen to show Janet’s information, matches the client on the NMCL screen and commits the data. During interview, worker determines these are two separate people. Follow the steps in How do I split client IDs? to split the two clients.

Mainframe Processing

 How do I split client IDs?

Take the following steps to split client IDs:

  1. From WMEN screen, Select Option O – AU/Client Misc.
  2. From the OMEN screen update the following fields and press <ENTER>:
  • Selection, [I] – Erroneous Client ID Split.
  • Client ID.
  1. On the IDCO screen,enter [Y] next to the client that was incorrectly assigned the client ID.
NOTE: The first client to be assigned the client ID is presumed to be the correct one and in most cases should keep the number.
  1. Press <F13> to confirm the split.
NOTE: The OMEN screen displays Edit 0019 – UPDATE COMPLETED SUCCESSFUL at the bottom of the screen after the split is confirmed.
  1. Assign a new client ID to the second client. See Screening.

 

See ACES Screens and Online Pages for an example of pages or screens used in this chapter.