451: WORKFIRST CASE MONITORING DUE

DESCRIPTION

This user generated free-from text alert is used as a reminder to case managers that case monitoring is due. The user can set the alert to be sent to themselves or it can also be sent to another ACES mainframe user. To create a user generated alert follow the steps in Alerts – How do I create a user generated alert?

 

DISPOSITION

In ACES 3G, to delete an alert place a checkmark next to the alert on the Case Actions page. In ACES Mainframe, enter [Y] in the D field and <TRANSMIT>.