- TTY/TDD users dial 1-800-833-6384 for Washington Relay Service.
- If you need to speak with someone and you prefer to communicate in a language other than English, please let us know at the beginning of the call and we will attempt to get an interpreter on the line.
- Most DSHS offices are open 8 a.m. to 5 p.m. Monday through Friday and closed on weekends and holidays.
- If you or someone you love are experiencing a mental health crisis, please call the National Suicide Prevention Lifeline at 988
- If someone is an IMMEDIATE harm to self or others, do not wait call 911.
- Home - Washington 2-1-1 - Washington 211 (wa211.org)
- Capitol Campus Map | (DES) (wa.gov)
*To report suspected child abuse, please call 1-866-ENDHARM (1-866-363-4276) or follow this link for more information: How to Report Child Abuse or Neglect | Washington State Department of Children, Youth, and Families.*
Services |
Phone |
Email/Online Form |
Address |
|---|---|---|---|
|
Apply for assistance, do a review, report a change, or have questions about cash, food, Housing and Essential Needs referral, Medicaid (for people who are 65 and older, blind or disabled, receiving SSI or eligible for Medicare). |
877-501-2233 |
Find your local Community Services Office at Office Locator | DSHS (wa.gov) |
|
|
Report a lost or stolen Quest/EBT card. |
888-328-9271 |
Find your local Community Services Office at Office Locator | DSHS (wa.gov)
EBT issuance hours are 9:00am-4:00pm Monday through Friday |
|
|
Child Support Questions |
800-442-KIDS (5437) |
|
|
|
Report a complaint about a CSD staff member at an office, contact center, or other complaint about my experience. |
800-865-7801 |
https://forms.monday.com/forms/embed/bea2887f3f76bc4ff3ad8def70127af0?r=use1 |
|
|
Report suspected abuse of an elderly or vulnerable adult. |
877-734-6277 |
Email: apscentralintake@dshs.wa.gov Online: Report Concerns Involving Vulnerable Adults Website
|
Find your local Community Services Office at Office Locator | DSHS (wa.gov) |
|
Report patient abuse or neglect at Western State Hospital |
253-671-7599 |
|
|
|
Information on becoming a paid caregiver for a family member |
866-214-9899 |
Email: CDWATalent@ConsumerDirectCare.com Online: Becoming a Paid Caregiver | DSHS (wa.gov) Careers - Consumer Direct Care Network Washington (consumerdirectwa.com) |
|
|
Information on the background check process. |
|
|
|
|
Question about language testing, interpreter certifications, credits or testing, or medical interpretation |
360-890-0672 |
|
|
|
Employment Verification for DSHS Employee |
360-725-5830 |
|
|
|
Public Records Request |
360-902-8484 |
DSHS Public Records Office Office of Information Governance P.O. Box 45131 |
|
|
Report a privacy violation (HIPAA or other information) |
|
DSHS Privacy Officer PO Box 45135 Olympia, WA 98504-5135 |
|
|
Other complaint or unresolved issue OR none of these resources match what I am looking for |
800-737-0617 |
Complaint Resolution Advocacy and Community Relations P.O. Box 45131 Olympia, WA 98504-5131 |