Policy Manual

Table of Contents

Ch.1 | Ch.2 | Ch.3 | Ch.4 | Ch.5 | Ch.6 | Ch.7 | Ch.8 | Ch.9 | Ch.10 | Ch.11 | Ch.12 | Ch.13 | Ch.14 | Ch.15 | Ch.16 | Ch. 17 | Ch. 18 | Policy Archives

Chapter Title DDCS Policy Owner

CH.1

INTRODUCTION

 

1.01

PDF

Policy Manual Management System  (01/01/2026)

Marci Arthur

 

 

 

 

CH. 2

ORGANIZATION

 

2.01

 

Rescinded 11-16-2005

 

2.02

PDF

Attorney General Advice and Representation  (12/1/2015)

Jeanette Childress

 

PDF

Request For Legal Advice Form (Updated 01/01/2009)

 

 

PDF

Information Sheet Regarding Defense of Tort Lawsuits Against State Employees (Updated 01/01/2009)

 

 

PDF

Request For Individual Defense By The Attorney General (Updated 01/01/2009)

 

 

 

 

 

CH. 3

SERVICE PLANNING

 

3.01

PDF

Service Plans (06/01/2012)

Erin Fatland

3.02

PDF

Client Relocation and File Transfer  (08/15/2023)

Michelle Hoffman

3.03

PDF

Transitional Care Management (03/01/2025)

Michelle Hoffman

3.04

 

Rescinded 05/15/2022

 

CH. 4

PROGRAM SERVICES

 

4.01

PDF

One Referral (08/01/2025)

Michelle Hoffman

4.02

PDF

Community Residential Services: Referral, Acceptance, and Change in Residential Provider (07/01/2025)

Megan Kwak  

4.03

PDF

Enhanced Respite Services for Children (12/15/2017)

Patricia Powers

4.04

PDF

Medically Intensive Children's Program (MICP)    (02/01/2024)

Nichole Jensen

4.05

PDF

Roads to Community Living (11/15/2024)

Ron Bryan 

4.06

PDF

Children’s Intensive In-Home Behavioral Support Program (10/01/2020)

Ann Vasilev

4.07

PDF

Intensive Habilitation Services for Children (08/01/2024)

Patricia Powers

4.08

PDF

Adult Family Home Services (08/01/2024)

Paula Costa

4.09

PDF

Alternative Living  (07/01/2025)

 

4.10

 

Superseded by DDA Policy 4.22 (08/01/2024)

 

4.11

PDF

County Services for Working Age Adults (01/01/2023)

Megan Burr

4.12

PDF

Companion Homes (07/01/2025)

 

4.13

PDF

Individual and Family Services Waiver (12/1/2015)

Leila Graves

4.14

PDF

Community Engagement Services (05/01/2025)

Leila Graves

4.15

PDF

Overnight Planned Respite Services (08/01/2024)

Rae Graham

4.16

PDF

Adult Family Homes - Meaningful Day (07/01/2021)

Paula Costa

4.17

PDF

Enhanced Case Management Program (12/15/24)

Heather Lum

4.18

PDF

Environmental Adaptations (08/01/2025)

Leila Graves

4.19

PDF

Staff and Family Consultation (08/01/2025)

Leila Graves

4.20

PDF

Life Skills (08/01/2025)

Leila Graves

4.21

 

Superseded by DDA Policy 4.22 (08/01/2024)

 

4.22

PDF

Out-of-Home Services Program (11/01/2024)

Kim Calkins

4.23

PDF

Adult Diversion Bed Stabilization Services (08/15/2025)

Rae Graham

4.24

PDF

Supported Living Critical Case Protocol (08/01/2025)

AnnMarie Degroot

4.25

PDF

Stabilization, Assessment and Intervention Facility (08/01/2024)

Rae Graham

4.26

PDF

Assistive Technology (01/01/2025)

Peggy Dotson

4.27

PDF

Teleservice (09/15/2024)

Leila Graves

4.28

PDF

Remote Support (01/15/2025)

Leila Graves

4.29

PDF

Residential Habilitation for Dependent Youth (03/01/2025)

Josh Jones

4.30

PDF

Waiver Services for Children and Youth Subject to a Dependency Action (03/01/2025)

Leila Graves

 

 

 

 

CH. 5

CLIENT RIGHTS

 

5.01

PDF

Background Check Authorizations (10/15/2024)

Jeanette Childress

5.02

PDF

Necessary Supplemental Accommodation (02/15/2018)

Jeanette Childress

5.03

PDF

Client Complaint and Grievance Response Standards(07/01/2024)

Neal Hallmark

5.04

 

Superseded by Policy 17.02.06

 

5.05

PDF

Limited English Proficient (LEP) Clients  (07/15/2013)

Janaye Lockett

5.06

PDF

Client Rights (07/01/2024)

Michelle Sturdevant-

5.07

PDF

Planned Action Notices (06/01/2015)

Anthony Blue

5.08

PDF

Individual Instruction and Support Plan (07/01/2025)

Megan Woods

5.09

 

Rescinded 11/06/2002

 

5.10

 

Human Rights Committee (HRC) (Moved to BHHA 1/31/2026)

N/A

5.11

 

Restraints (01/03/2012) Rescinded 03/15/2020

 

5.12

 

Not assigned

 

5.13

PDF

Protection from Abuse: Mandatory Reporting (07/01/2024)

Michelle Christensen

5.14

PDF

Positive Behavior Support Principles(07/01/2025)

Megan Kwak

5.15

PDF

Restrictive Procedures: Community (07/01/2025)

Megan Kwak

5.16

PDF

Psychotropic Medications (07/01/2023)

Megan Kwak

5.17

PDF

Physical Intervention Techniques (07/01/2023)

Megan Kwak

5.18

PDF

Cross System Crisis Plans (10/01/2023)

Nicole Burns

5.19

PDF

Functional Assessment and Positive Behavior Support Planning for Youth Receiving Out-of-Home Services (06/15/2023)

Dr. Emily Branscum

5.20

PDF

Restrictive Procedures and Physical Interventions with Children and Youth (11/15/2014)

Dr. Emily Branscum,

5.21

PDF

Functional Assessments and Positive Behavior Support Plans (07/01/2025)

Megan Kwak

5.22

PDF

Restrictive Procedures and Restraints  (05/15/2021) (CORRECTED 08/17/2021)

Kim Calkins

5.23

PDF

Functional Assessments and Positive Behavior Support Plans: Employment and Day Program Services (01/01/2020)

Dr. Emily Branscum

5.24

PDF

Functional Assessments and Positive Behavior Support Plans: RHCs (05/01/2021)

 

5.25

PDF

Integrated Settings (06/01/2023)

Lori Gianetto-Bare

5.26

PDF

Guardianships and Protective Arrangement (07/01/2025)

Jeanette Childress

 

 

 

 

CH. 6

RESOURCE MANAGEMENT

 

6.01

PDF

Rescinded 5/1/2016

 

6.02

PDF

Rates and Other Covered Costs for Supported Living, Group Training Homes, and Group Homes (07/01/2023)

Megan Kwak

 

6.03

 

Rescinded (08/29/2019)

 

6.04

PDF

Billing, Payment, and Cost Reporting for Supported Living, Group Training Homes, and Group Homes (01/01/2024)

Megan Kwak

6.05

 

Rescinded (02/08/2023)

 

6.06

PDF

Client Responsibility (04/01/2025)

Josh Church

6.07

PDF

Possession of Weapons in DDA-Funded Community Residential Programs (07/01/2023)

Megan Kwak

6.08

PDF

Incident Management and Reporting Requirements for County and County-Contracted Providers (10/15/2024)

Michelle Christensen

6.09

PDF

Supporting End-of-Life Decisions for Clients Receiving Residential Services (07/01/2023)

Megan Kwak

6.10

 

Rescinded 6/1/2017

 

6.11

PDF

Residential Allowance Requests (07/01/2023)

Megan Kwak

6.12

PDF

Incident Management and Reporting Requirements for Residential Providers (07/01/2025)

Megan Kwak

6.13

PDF

Provider Qualifications for Employment and Day Program Services (12/15/2023)

Megan Burr

6.14

PDF

Program Development Contracts (12/15/2023)

Deanna Aldridge

6.15

PDF

Nurse Delegation Services (12/15/2021)

 

6.16

PDF

Complex Needs Pilot Program (01/24/2024)

Ann Marie Degroot

6.17

PDF

Remote Support and Teleservice in Residential Habilitation Services (Effective 7/1/2025)

Ann Marie Degroot

 

 

 

 

6.18

 

Rescinded 07/01/2015

 

6.19

PDF

Residential Medication Management (07/01/2023)

Megan Kwak

6.20

 

State Operated Living Alternatives (SOLA) Reimbursement (Moved to BHHA 1/31/2026)

N/A

6.21

PDF

Provider Qualifications for Individualized Technical Assistance (01/01/2023)

Branda Matson

6.22

PDF

Rate Establishment, Billing, and Payment for Staffed Residential Programs (10/01/2023)

Kim Calkins

6.23

PDF

Application and Certification for Supported Living, Group Training Homes, and Group Homes (10/01/2018)

Prudence Chilufya

 

 

 

 

CH. 7

MONITORING AND QUALITY ASSURANCE

 

7.01

 

Rescinded 05/12/2010

 

7.02

 

Rescinded 05/12/2010

 

7.03

 

Informed Consent  (Moved to BHHA 1/31/2026)

N/A

7.04

 

Rescinded 02/06/2006

 

7.05

PDF

Mortality Reviews (07/01/2024)

Neal Hallmark

7.06

PDF

Provider Certifications for DDCS Programs (07/01/2025)

Allie Snyder

 

 

 

 

CH. 8

EMPLOYEE RELATIONS

 

8.01

PDF

DDA Training Expectations, Protocols, and Conduct (02/15/2025)

Kyle Harrison

8.02

 

Rescinded 6/30/2005

 

8.03

 

Rescinded 05/26/1998

 

8.04

 

Not Assigned

 

8.05

 

Rescinded 05/26/1998

 

8.06

 

Rescinded 01/25/2024

 

 

 

 

 

CH. 9

HEALTH

 

9.01

 

Rescinded 09/19/2017

 

9.02

 

Psychotropic Medications: ICF/IID and State-Operated Nursing Facility (Moved to BHHA 1/31/2026)

N/A

9.03

PDF

Employee Protection from Bloodborne Pathogens   (01/15/2020)

Nichole Jensen

9.04

 

Rescinded 10/15/2016

 

9.05

 

Protocol for Responding to Incidents Involving Sexual Assault (Moved to BHHA 1/31/2026)

N/A

9.06

 

Health Services: Residential Habilitation Centers (Moved to BHHA 1/31/2026)

N/A

9.07

 

Rescinded 06/15/2018

 

9.08

 

Consent for Medical Treatment Affecting Reproductive Functions (Moved to BHHA 1/31/2026)

N/A

9.09

 

Preventing the Transmission of Mycobacterium Tuberculosis in the Workplace  (Moved to BHHA 1/31/2026)

N/A

9.10

 

Client Autopsy (Moved to BHHA 1/31/2026)

N/A

9.11

PDF

Self-Directed Health Care Tasks (12/01/2022)

Sue Halle

9.12

 

Sedation Administration and Management (Moved to BHHA 1/31/2026)

N/A

9.13

PDF

Skin Observation Protocol (06/15/2024)

Gabe Weiss

 

 

 

 

CH. 10

FACILITY MANAGEMENT

 

10.01

PDF

Control of Fixed Assets   (12/1/2015)

Charlie Weeden

10.02

PDF

Use of Public Resources or Facilities for Political Activities (12/1/2015)

 

10.03

 

Rescinded 01/31/2001

 

10.04

 

Rescinded 01/31/2001

 

 

 

 

 

CH. 11

ELIGIBILITY

 

11.01

PDF

Intake and Eligibility Determination (08/25/2025)

Kat Gehring

11.02

PDF

Administration of the ICAP (Inventory of Client and Agency Planning) (12/1/2015)

Kat Gehring

11.03

PDF

Medicaid Fraud Reporting and Payment Suspension (11/15/2024)

Josh Church

11.04

PDF

Determining Another Neurological or Other Condition Similar to Intellectual Disability (9/15/2015)

Kat Gehring

11.05

PDF

Use and Monitoring of Social Service Payment Systems (04/01/2025)

Josh Church

11.06

PDF

Client and Provider Overpayments (04/01/2025)

Josh Church

 

 

 

 

CH. 12

INCIDENT MANAGEMENT

 

12.01

PDF

Incident Reporting and Management for DDA Employees (08/15/2024)

Michelle Christensen

12.02

 

RHC Incident Investigations (Moved to BHHA 1/31/2026)

N/A

12.03

 

SOCR Incident Investigations (Moved to BHHA 1/31/2026)

N/A

12.04

 

YTCF Incident Investigations (Moved to BHHA 1/31/2026)

N/A

12.06

 

Major Administrative Investigation (Moved to BHHA 1/31/2026)

N/A

 

 

 

CH. 13

INFORMATION MANAGEMENT

 

13.01

PDF

Public Disclosure of Records and Safeguarding of Confidential Information (12/1/2015)

Brenda Galarza

13.02

PDF

Fees Charged for Public Records Requests (06/01/2024)

Brenda Galarza

13.03

 

Rescinded 5/25/2004

 

13.04

PDF

DRW Access to Client Records Maintained by DDA   (11/1/2013)

Brenda Galarza

13.05

PDF

Fees Charged for Client Records (09/04/2012)

Brenda Galarza

13.06

PDF

DSHS Issued Electronic Devices (06/01/2021)

Christine Linn

 

 

 

 

CH. 14

SAFETY

 

14.01

PDF

Environmental Safety (09/04/2012)

 

14.02

 

Supervision Status for RHC Clients During Community and Off Campus Activities (Moved to BHHA 1/31/2026)

N/A

14.03

PDF

Conducting Home Visits and Viewing a Client’s Living Quarters  (02/01/2023)

Erin Fatland

 

 

 

 

CH. 15

COMMUNITY PROTECTION

 

15.01

PDF

Community Protection Program Identification and Eligibility (03/15/2024)

Destinie Buzzard

15.02

PDF

Community Protection Program Services   (11/01/2019)

Destinie Buzzard

15.03

PDF

Community Protection Standards for Employment Program Services (07/01/2023)

Destinie Buzzard

15.04

PDF

Standards for Community Protection Residential Services (07/01/2023)

Destinie Buzzard

15.05

PDF

Community Protection Program Reductions and Exit Criteria (07/01/2023)

Destinie Buzzard

15.06

PDF

Offender Re-Entry Community Safety (ORCS) Program (01/15/2019) 

Destinie Buzzard

 

 

 

 

CH. 16

PREADMISSION SCREENING AND RESIDENT REVIEW PROGRAM (PASRR)

 

16.01

PDF

Responding to Preadmission Screening and Resident Review Program (PASRR) Referrals (3/1/2016)

Heidi Johnston

16.02

PDF

PASRR Communications Protocol (6/16/2017)

Heidi Johnston

16.03

PDF

PASRR Monthly Meetings (05/15/2019)

Heidi Johnston

16.04

PDF

PASRR Medical Consultation (6/16/2017)

Heidi Johnston

16.05

PDF

Post-PASRR Level II Follow-Up (6/16/2017)
ATTACHMENT: Level II Pre-Admission Screening and Resident Review (PASRR) Follow-Up Form

Heidi Johnston

16.06

PDF

Referring PASRR Clients for Community Transition (6/16/2017)

Heidi Johnston

16.07

PDF

Planned Action Notices for PASRR (6/16/2017)

Heidi Johnston

16.08

PDF

PASRR Screener Tracking (6/16/2017)

Heidi Johnston

 

 

 

 

CH. 17

RESIDENTIAL HABILITATION CENTERS (RHC)

 

Administrative and Governing Body Management

 

17.01.01

 

RHC Governing Body (Moved to BHHA 1/31/2026)

N/A

17.01.02

PDF

Residential Habilitation Center Admissions (08/01/2024)

 

17.01.03

 

Superseded by DDA Policy 17.01.02 (Moved to BHHA 1/31/2026)

N/A

17.01.04

 

 

N/A

17.01.05

 

Plans Of Correction (Moved to BHHA 1/31/2026)

N/A

17.01.06

 

Workplace Conduct (Moved to BHHA 1/31/2026)

N/A

17.01.07

 

Personal Electronic Devices (Moved to BHHA 1/31/2026)

N/A

17.01.08

 

Mail (Moved to BHHA 1/31/2026)

N/A

17.01.09

 

Animal Management (Moved to BHHA 1/31/2026)

N/A

Client Rights

 

17.02.01

 

Prevention and Detection of Abuse, Neglect, and Mistreatment (Moved to BHHA 1/31/2026)

N/A

17.02.02

 

 

 

17.02.03

 

 

N/A

17.02.04

 

 

N/A

17.02.05

 

 

N/A

17.02.06

 

Access to Education for School-Aged Clients in RHCs (Moved to BHHA 1/31/2026)

N/A

17.02.07

 

Client Property Inventory (Moved to BHHA 1/31/2026)

N/A

17.02.08

 

Employee Conduct (Moved to BHHA 1/31/2026)

N/A

17.02.09

 

Client Grievances (Moved to BHHA 1/31/2026)

N/A

Health Services

 

17.03.01

 

Supporting End-of-Life Decisions in Residential Habilitation Centers (Moved to BHHA 1/31/2026)

N/A

17.03.02

 

 

N/A

17.03.03

 

 

N/A

17.03.04

 

 

N/A

17.03.05

 

 

N/A

17.03.06

 

 

N/A

17.03.07

 

 

N/A

17.03.08

 

 

N/A

17.03.09

 

Hygienic Trimming (Moved to BHHA 1/31/2026)

N/A

Incident Management

 

17.04.03

 

Death of a Client (Moved to BHHA 1/31/2026)

N/A

Infection Control

 

17.05.01

 

Antibiotics Stewardship Program (Moved to BHHA 1/31/2026)

N/A

17.05.02

 

Rescinded 12/06/2024

N/A

Quality Assurance

 

17.06.01

 

Residential Habilitation Center Quality Management System Corrective Action (Moved to BHHA 1/31/2026)

N/A

17.06.02

 

Individual Habilitation Plans (Moved to BHHA 1/31/2026)

N/A

17.06.03

 

Interdisciplinary Team (Moved to BHHA 1/31/2026)

N/A

17.06.04

 

Interdisciplinary Team: Nursing Facility (Moved to BHHA 1/31/2026)

N/A

17.06.05

PDF

Discharge Process (09/01/2023)

Michelle Hoffman

Safety

 

17.07.01

 

Water Safety (Moved to BHHA 1/31/2026)

N/A

CH. 18

YOUTH TRANSITIONAL CARE FACILITY

 

18.01

PDF

Youth Transitional Care Facility (YTCF) Referral and Application Process (12/01/2024)

Michelle Hoffman

18.02

PDF

Youth Transitional Care Facility Admissions (07/01/2024)

Michelle Hoffman

18.03

PDF

Discharge Process (07/01/2024)

Michelle Hoffman

18.04

 

Access to Education for School-Aged Youth (Moved to BHHA 1/31/2026)

N/A

18.05

 

Youth Transitional Care Facility Medication Management (Moved to BHHA 1/31/2026)

N/A

18.06

 

YTCF Informed Consent (Moved to BHHA 1/31/2026)

N/A

18.07

 

YTCF Positive Behavior Support (Moved to BHHA 1/31/2026)

N/A

18.08

 

Mental Health Advance Directives (Moved to BHHA 1/31/2026)

N/A

18.09

 

YTCF Quality and Performance Improvement (Moved to BHHA 1/31/2026)

N/A

 

 

 

 

Ch.4 | Ch.5 | Ch.6 | Ch.7 | Ch.8 | Ch.9 | Ch.10 | Ch.11 | Ch.12 | Ch.13 | Ch.14 | Ch.15 | Ch.16 | Ch. 17 | Ch. 18Policy Archives

DDCS WAC Question?

If you have a question about DDCS rules, please email Marci.Arthur@dshs.wa.gov