ACES Manual (staff and partners only)
The Automated Client Eligibility System (ACES) User Manual provides users with sequenced procedures for using ACES, ACES 3G and ACES.online to determine a person's eligibility for cash, medical and Basic Food assistance. NOTE: The ACES Manual has moved to SharePoint and is no longer available from this site. For help or questions with the manual, contact the ITS Service Desk or submit a Service Desk ticket.
Eligibility A-Z (EA-Z) Manual
The Eligibility A-Z (EA-Z) Manual provides administrative rules and procedures for staff to determine initial and ongoing eligibility for people applying for and receiving cash and food assistance in Washington State and provides links to medical assistance eligibility information.
Social Services Manual
The Social Services Manual provides administrative rules and procedures for staff who provide social services to people applying for and receiving cash and food assistance in Washington State.
WorkFirst Handbook
The WorkFirst Handbook is the procedures that staff use to implement the WorkFirst program for providing Temporary Assistance for Needy Families (TANF) cash assistance. Each chapter will also have links to the relevant Revised Code of Washington (RCW) and Washington Administrative Code (WAC) supporting each process.
Apple Health (Medicaid) Manual
The Apple Health (Medicaid) Manual, designed by Washington State’s Health Care Authority, provides administrative rules and processes for determining eligibility for health care coverage under the Modified Adjusted Gross Income (MAGI) and Classic Medicaid programs.