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UPDATE effective 12/21/2024:

DSHS cannot replace cash or food benefits stolen through EBT card skimming, card cloning and other similar methods after Dec. 20, 2024. The U.S. Congress passed a law allowing states to replace food benefits stolen via card skimming, card cloning and other similar methods between Oct. 1, 2022, and Dec. 20, 2024. Congress did not extend these dates.

The Washington State Legislature approved the replacement of cash benefits that were stolen though EBT card skimming and tied those replacements to food-benefit replacements. Since food replacements ended, cash replacements must also end. Cash benefits could be replaced only if stolen between July 1, 2024, and Dec. 20, 2024.

Customers are encouraged to continue to report benefits theft so DSHS can track these losses, and to continue to be diligent in protecting their personal information and preventing fraud by using the helpful tips included in this brochure.

For more information on how to prevent EBT fraud, visit the Economic Services Administration news page.
 


Save time and skip waiting on hold.

Did you know you have several options to avoid long wait times in offices and on phones with our self-service options, online Client Benefit Account and other resources? Watch a short video about how to:


COVID-19 Policy and Program Changes

A Guide to Services

Local Community Services Offices provide many DSHS services. Your local CSO can provide you with details about these services and how to apply for them.

You can also:

Community Services Division provides programs to support the mission of the Department of Social and Health Services. When we provide services, we work diligently to honor our commitment to our customers.

Apply Online -- DSHS Online Application for Benefits

Use the DSHS Online Application at https://www.washingtonconnection.org/home/ to:

EITC

The Earned Income Tax Credit (or EITC) is for people who earn low-to-moderate incomes. EITC can reduce a worker's taxes and result in a refund. This means working families and individuals in Washington can keep more of what they earn. After January 15 Call 2-1-1 or 1-877-211-9274 Ask for Free Tax Prep.