DDA Case Management

Three people

DDA case managers are here to help you get services and supports you need to live the life you want to live, now or in the future.

They do this by talking with you to learn what you want and need, like or don’t like, and what your goals are. They also complete a formal assessment to figure out the amount and type of DDA services you can get.

They can also:

  • Help you find and connect with non-DDA resources, such as food benefits, housing and health care.
  • Work with your DDA service providers to support your person-centered service plan.
  • Plan for (and respond to) changes in your life that require different support, such as a change in your health, housing or loss of a caregiver.
  • Guide you in understanding how to request DDA services when you are ready.

If you have concerns about the amount or type of support you are receiving, please call or email your DDA case manager.

Not sure who your DDA case manager is? Call or visit your local DDA Field Office and ask them to look that up for you.