The Ombuds Office, as explained in WAC 388-881-030, has the role of protecting the guaranteed rights of people living at the Special Commitment Center. The Ombuds Office's responsibilities also cover people at the secure community transition facilities across the state of Washington. The Ombuds Office is not employed directly by SCC. Instead, they report to the DSHS Office of the Secretary.
Our Service
The Ombuds Office serves as external oversight to SCC operations and assists in identifying problems that affect the treatment, care, and control of SCC residents/detainees. We work with DSHS SCC staff and residents to find solutions to those problems.
Our responsibility is to complete unbiased evaluations of complaints to ensure SCC is following the right rules, laws, and decisions in caring for the residents. We assist in mediating and finding solutions for problems to reduce the likelihood of harmful events.
Our Clients
SCC residents and staff.
Pierce and King County Secure Community Transition Facilities residents and staff.
Client Rights
SCC residents’ rights: WAC 388-880-050
Residents on less restrictive alternatives rights, residing at Pierce and King County Secure Community Transition Facilities: WAC 246-341-0805.
Contact Information
To contact the Ombuds Office, please use one of the methods below. You will receive a response within 7 business days. If you or someone else is in immediate danger, call 911 or local emergency services.
Ombuds Office
Email: ombuds@dshs.wa.gov
Mailing Address:
P.O. Box 45010
Olympia, WA 98504