2000 Department of Social and Health Services Employee Survey

The DSHS Balanced Scorecard details the agency's strategic plan through a number of goals and performance measures. Ten of the Balanced Scorecard performance indicators address employee issues: satisfaction, skills, training, and use of outcome data. To provide accurate information for these employee measures, the Washington State Department of Personnel and DSHS' Research and Data Analysis Division conducted a DSHS Employee Survey based on the standard DOP employee survey. The survey identified where (from employees' perspectives) improvements were needed.